At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
Job Title: Food Court Manager
Reports to: Store Director
At Festival Foods, our food court is more than just a place to grab a bite—it's a destination that brings people together over freshly brewed coffee, delicious pizza, flavorful Asian cuisine, and crave-worthy popcorn. It's a place that delivers outstanding quality meals to answer the question of "what's for dinner"?
As our Food Court Manager, you'll lead a team of guest-focused associates, ensuring every customer enjoys an outstanding experience while keeping operations running smoothly. From ensuring top-notch guest service, to managing labor and expenses, your leadership will continue to make our food court a standout part of the store shopping experience!
As a Food Court Manager at Festival Foods, you will:
Lead & Inspire: Supervise and develop food court associates, fostering a positive and team-oriented environment.
Drive Success: Oversee all aspects of food court operations, including labor management, expense control, inventory, and guest satisfaction.
Create Schedules & Guide Performance: Set associates up for success by managing schedules, providing training, and offering constructive feedback.
Maintain High Standards: Ensure the food court is clean, well-stocked, and operating at peak efficiency with fresh, high-quality offerings.
Support the Team: Be a hands-on leader, assisting with daily tasks while ensuring every guest leaves satisfied.
Keep Things Running Smoothly: Manage vendor orders, oversee pricing and signage accuracy, and monitor back stock to maintain appropriate inventory levels.
Enforce Policies & Ensure Safety: Uphold company policies, conduct corrective actions when needed, and promote a safe working environment.
What We’re Looking For:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To excel in this role, you'll bring:
High school diploma or equivalent
Prior leadership experience in food service, restaurant, fast food, or food court setting preferred.
A passion for food and guest service, with the ability to motivate and develop a team.
Strong communication skills and a knack for problem-solving.
Knowledge of retail food operations, safety standards, and inventory management.
Experience as a server, cook, line cook, or chef is a plus!
Willing to learn technology systems and build familiarity with scheduling tools, ordering systems, and other business applications.
ServeSafe Certification (or ability to obtain it).
Physical Demands and Work Environment:
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Full-time role with flexible scheduling, including days, nights, weekends, and holidays based on business needs.
Ready to Lead a Team That Serves Up Smiles?
Join Festival Foods as our Food Court Manager and bring your leadership skills and passion for great food to a role where you can make a real impact every day!
Software Powered by iCIMS
www.icims.com